Terms of Service

1. Acceptance of Terms

By accessing and using the Colduck website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use this service.

2. Use License

Permission is granted to temporarily access the materials (information or software) on Colduck's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title.

• You may not modify or copy the materials
• You may not use the materials for any commercial purpose
• You may not attempt to decompile or reverse engineer any software
• You may not remove any copyright or proprietary notations
• You may not transfer the materials to another person

3. Product Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Prices are subject to change without notice.

• Prices displayed are in USD unless otherwise specified
• We accept major credit cards and approved payment methods
• Orders are processed upon payment confirmation
• We reserve the right to limit quantities

4. Shipping and Delivery

We ship to most locations worldwide. Shipping times and costs vary based on destination and selected shipping method.

• Free shipping on orders over $50 (standard shipping)
• Estimated delivery: 5-10 business days (domestic), 10-20 business days (international)
• Tracking information provided via email
• Risk of loss passes to customer upon delivery

5. Returns and Refunds

We offer a 30-day money-back guarantee for most products. Items must be in original condition and packaging.

• 30-day return window from date of delivery
• Original receipt or proof of purchase required
• Return shipping costs borne by customer unless item is defective
• Refunds processed within 10 business days of receiving return

6. Warranty

All products come with a manufacturer's warranty. Specific warranty terms vary by product and are provided with your purchase.

• Standard 2-year warranty on most products
• Warranty covers manufacturing defects
• Warranty does not cover misuse or normal wear and tear
• Extended warranty options available for select products

7. Limitation of Liability

Colduck shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.

8. Indemnification

You agree to indemnify, defend, and hold harmless Colduck and its affiliates from any claims, losses, liabilities, damages, costs, or expenses arising from your use of the service or violation of these terms.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.

11. Contact Information

For questions about these Terms of Service, please contact us at: